Hosting and support with Frontkom
Support
Dedicated support team with quick response. You can also provide feedback on each individual request. To date, we have a ticket satisfaction rate of 98% and a median response time of 18 minutes.
Retainer
Get more affordable rates and priority support with a retainer. Retainer can be used both for developers, PMs and expert consultants.
Data use agreements and GDPR
We ensure that both formal and practical data management processes are in line with European legislation, with standard agreements and GDPR expertise. Services include an initial checklist at launch, regular check-ups and non-conformance reporting.
Technologies we specialize in
Faster and safer
- Frontkom operates dedicated servers in first-class data centres in Norway and the EU.
- Automatic Renewal of TLS / HTTPS + Monitoring
- Newest Generation DDOS Protection
- CDN for global customers, so files are hosted closer to where they are
- Firewall rate limiting
- Load balancing for websites with particularly high traffic
- Lightning fast video hosting via Cloudflare Stream
- Always Online: Serving cached pages if the website goes down
- Rocket loader for faster pages with lots of JavaScript
- HTTP / 2 for accelerated HTTP response times
- Cloudflare Railgun for accelerated delivery of dynamic content.
- Zone lockdown
- Brotli compression for faster HTTPS
- Accelerated Mobile Links (AMP) for triple performance on mobile devices
- Unlimited bandwidth
- Cloudflare Mirage for faster image delivery on mobile networks.
- Advanced WebP image optimization with Cloudflare Polish
Clients say
Test environment
- Dedicated test server in addition to the live server.
- Version control to rollback to previous version if necessary.
- We use Github and GitLab for code hosting, and recognised automation tools for Continuous Integration (CI)
- Daily backup of files, plus a database backup four times a day.
Uptime
- Dedicated dashboard with uptime and operational messages for your website. Our data centres have a 99.95% uptime guarantee.
- Intelligent downtime and performance alerts featuring all parameters that matter to your customers.
- Advanced downtime alert system, with the option to also receive the alerts.
- Immediate troubleshooting and fast fix during downtime.
Safety
- Advanced security system with alert routines.
- Adjustable security level
- Bot protection – avoid emails being “scraped” by foreign bots.
- State-of-the-art, AI-powered firewall.
- OWASP Top 10 vulnerability test before launch.
- Strict security practices in personnel.
- All traffic on HTTPS / SSL.
Want to know more about our hosting and support services? Contact us
Talk to our hosting and support expert
Our experts are ready to discuss how we can help you improve and innovate your organization.
Anders G. Larsson
Customer Manager
Oslo, Norway
[email protected]